Royal Bank of Canada - Case Study

Royal Bank of Canada Event Form
Royal Bank of Canada (RBC) Event

Brief
...

Royal Bank of Canada (RBC) faced a unique challenge in developing a secure event form designed to handle personal and private data. To ensure the highest level of security, the process required the implementation of an SSL certificate and the use of encrypted email for data transmission. This solution was crucial for maintaining the confidentiality and integrity of sensitive information shared by participants during the event registration process.

Role

Lead Designer & Developer

Duration

2014

Tools

Adobe Illustrator & Visual Studio

prototype example gif

Problem

Royal Bank of Canada (RBC) needed to develop a secure event travel form to handle personal and private data during the registration process. The challenge was to ensure that this form could protect sensitive information from unauthorized access and breaches. The existing systems were inadequate for meeting the stringent security requirements necessary for safeguarding data involved in event travel arrangements. RBC required a solution that would secure the data effectively while integrating seamlessly with their current infrastructure, ensuring the confidentiality and integrity of information shared by participants.

Prototype to Advanced Layout

RBC lofi example
RBC Event Form Final
RBC email example for travel event

Solution

To address this challenge, RBC implemented a secure event travel form with an SSL certificate and encrypted email for data transmission. The SSL certificate established a secure, encrypted connection between users and the form, protecting personal and private data during transmission. Encrypted email was used to ensure that any sensitive information sent through email remained secure and inaccessible to unauthorized parties. This dual-layer security approach provided robust protection for participant data, maintaining its confidentiality and integrity throughout the event travel registration process. The solution effectively met RBC’s security needs and integrated smoothly with their existing systems.

Successes

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Satisfaction Rate

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Agent Assistance Request