Brief
Discover Credit Card sought a white‑label travel app tailored to corporate users. The app needed to enable seamless booking, policy review, and trip management within a unified, user‑friendly interface—significantly improving upon their previous systems.


Role
Lead UI/UX
Duration
2014
Tools
Adobe Illustrator
Problem
Discover’s existing travel platform was cumbersome and confusing.
Users struggled to view past and current trips, contact agents, or modify bookings easily.
As an international service provider, Discover also needed robust support for currency and language customization.
Furthermore, the system lacked integration with corporate travel policies and omitted key features like weather updates, travel guides, and an About Us section
- The existing travel booking system was cumbersome and hard to navigate, leaving users frustrated and dissatisfied with the experience.
- Users could not easily view current or past trips, contact an agent, or modify bookings, which made travel planning inefficient.
- As an international platform, the system failed to support currency and language changes and lacked integration with corporate travel policies, weather updates, travel guides, and an About Us section, limiting its usefulness and compliance.
Prototype to Advanced Layout





Solution
The result was a purpose‑built white‑label mobile app designed to deliver a streamlined and intuitive travel experience. Users could book travel effortlessly, manage current and past trips, reach out to agents directly, and make adjustments with ease. The app supported currency and language settings to serve Discover’s global user base effectively.
Corporate travel policy compliance was built into the booking flow, and added-value features such as weather updates, travel guides, and an About Us section enriched user engagement. The app consolidated a fragmented experience into a unified platform, enhancing both efficiency and satisfaction.
Success


Conclusion
The Discover white‑label travel app seamlessly transformed a fragmented and frustrating booking experience into an intuitive and efficient platform. Users gained the ability to book travel, review past trips, contact agents, and adjust plans—all with robust support for currency and language flexibility.
Corporate travel policies were integrated directly into the workflow, empowering users with compliance-minded booking and peace of mind. Enhanced features like weather updates, travel guides, and an About Us section further elevated engagement and usability. The outcome was a unified, user-centric solution that boosted both efficiency and satisfaction for Discover’s global user base.